Shipping and return policy
Please contact customer service by submitting a ticket on our site, indicating the product or products you wish to return and the reason for the return. we will respond within 24 hours. Thank you for your patience.
* The customer who wishes to return parcels within the UAE must write down the price of each product that is returned in the parcel invoice, and in the event that the customer fails to note the price/prices indicated, he must pay an amount of 50 dirhams.
International returns are based on a 14-day period, during which a fee is borne by the buyer
Why do we ask for your ID card?